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Shipping policy
Bayou Curves
Shipping Policy
Last Updated: June 6, 2026
This Shipping & Delivery Policy is part of our Terms & Conditions and should be read alongside them. By placing an order with Bayou Curves, you agree to the terms outlined below.
Please review this policy carefully before completing your purchase.
WHAT ARE MY SHIPPING OPTIONS?
Shipping Locations
At this time, we ship within the United States only.
Shipping Method & Fees
Standard Shipping
- Shipping rates are calculated at checkout based on the items ordered and destination
- Estimated Shipping: 2–10 Business Days
- Estimated Delivery: 6–10 Business Days
From time to time, Bayou Curves may offer free shipping promotions, discount codes, or special offers at our discretion.
Shipping and delivery times are estimates only and are not guaranteed.
ORDER PROCESSING AND TRACKING
Once your order has been fulfilled, you will receive a shipping confirmation email containing your tracking number.
Tracking updates may take time to appear after your package has been scanned into the carrier's delivery network.
DELIVERY ESTIMATES & DELAYS
All delivery dates and timeframes are provided in good-faith estimates only.
Shipping Delays
Once an order has been handed off to the shipping carrier and marked as "In Transit," delivery is outside of our direct control.
Orders delayed while tracking status remains "In Transit" are not eligible for refunds, replacements, or chargebacks. Such claims may be disputed with the carrier and/or payment processor using tracking confirmation and fulfillment records.
If your order appears delayed, we recommend allowing additional time for the carrier to complete delivery, especially during holidays, severe weather events, or periods of high shipping volume.
DELIVERED BUT NOT RECEIVED
If tracking shows your order as "Delivered" but you have not received it:
- Contact the shipping carrier first, as they may be able to provide additional delivery information.
- Check with household members, neighbors, apartment offices, or other individuals who may have accepted the package on your behalf.
- If the issue is not resolved, contact us and include your order number.
We are not responsible for packages marked as delivered by the carrier to the address provided during checkout.
INCORRECT OR INCOMPLETE ADDRESSES
Please double-check your shipping address before submitting your order.
Bayou Curves is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If your order has not yet shipped, contact us as soon as possible to request an address correction.
If an order is returned to us because of an incorrect address, additional shipping fees may apply before the package can be reshipped.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or does not arrive at all, please contact us within 7 days of the estimated delivery date.
Please Include:
- Your full name
- Order number
- Photos of damage (if applicable)
We will review each situation individually and work with the shipping carrier when appropriate.
QUESTIONS ABOUT RETURNS?
Please review our Return & Refund Policy for information regarding returns, exchanges, and refund eligibility.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or concerns regarding shipping, you may contact us at: